The exponential growth in the use of digital communications has allowed for great efficiencies, but has also contributed far greater challenges.
The computing interfaces that are presented to users are not always optimized. Also, strategy and design organizations that produce digital solutions for businesses are often not prepared for the complexity of today's evolving digital ecosystems. Together, these can create significant issues in the broader context of providing products, services and reliable customer experiences.
Our first public project is the DSIA Research Initiative.