IA Glossary of Terms

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UI Team Engagement

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Practice Model Research

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How information architects help teams and organizations build a sense.

IA practitioners make it their business to enrich plans and solutions with shared understanding and sound assumptions.

ALIGNMENT

Everything we do is situated in a social context. Every social behavior we promote and product and service we create shape our collective, human culture and the mental concepts we use to make sense of our experience. At times, our conceptual assertions and the language we use to communicate can get confusing as teams get larger or a problem space gets more complex.

A skilled information architect can break down ambiguity to reveal understandable mechanics and patterns to a problem space. Leadership and solution teams can leverage IA-based insights to improve the thoughtfulness or their solutions.

STRATEGIC SUPPORT

When you’re trying to create a solution for a project that leaves more questions than answers, your team could use an information architect. Sometimes strategy is not about what you want but the questions you ask.

Teams need expertise and methods for asking the right question. This is not a design skill but a skill of architecture. The most experienced IA practitioners have developed this important architectural competency.

SUSTAINABLE STRUCTURES

Whether a team is creating a digital interface, attempting to improve internal processes or trying to articulate an organizational strategy, the structure must be referenceable to allow maintenance or reflection. Information architecture practitioners’ visual tool is the conceptual model.

Through their efforts, practitioners can be asked to demonstrate essential connections across language, behavior, and the content. That’s right.