Information architecture is essential to any experience design team that is confronted with scale. I provide expert recommendations for modeling and maintaining the structure of application user interfaces in complex information environments.
Large organizations that use agile and lean methods often struggle with strategic and operational ambiguity. I help organizations implement frameworks for digital experience architecture that promote sustainable strategy, planning, and sound experience design operations at scale.
The collective knowledge gap of busy teams can get so wide that intervention becomes necessary. I leverage more than 20 years of practice and research to coach design leaders and product managers in the science of managing team complexity and delivering socially responsible business value.