Advisory Services & Workshops

My career, as a Web design practitioner, information professional and independent researcher, spans 25 years. My research consists of theory and formulating practical science for information architecture and user experience (UX) design. I’m available for coaching, consulting, and workshop facilitation. I’m excited to:

  • lead risk and GAP assessments for UI design and information architecture
  • educate and empower teams with design and architecture science
  • help organizations mature their information architecture and UX design practice to deliver value at scale

How to Improve Your Design Practice with Information Architecture

This coaching session re-educates design teams about the value and scope of modern information architecture (IA) practice and how to properly incorporate it into the UX design process.

Participants are introduced to new frameworks for application UI design and learn how to determine when to take on the structure of an interface themselves verses seeking the expertise of a specialist.

  • Designers gain a modern understanding of IA to improve design outcomes
  • Managers and IA practitioners are exposed to practical next steps to begin maturing their IA practice for the enterprise
  • Organizations learn how to use information architecture to improve design integrity and tackle complex application UIs

Information Architecture for the Enterprise

This level of coaching is for teams and individuals who seek to build information architecture as a core competency. It starts by exploring the relationship between information and human-computer engagement. It progresses from theory, ethics, and science, to defining the role of information architecture in large organizations.

Participants are exposed to exclusive insights from my research that provides a grounding perspective and approach to practicing information architecture.

  • Practitioners are introduced to important DSIA-based architectural primitives and principles that promote professional focus in a digital landscape that is constantly changing
  • Participants are advised on how to lead and/or contribute to information architecture activities that unlock unrealized value within their organizations, products, and services
  • Participants receive guidance on creating structural definitions for user interfaces, and gain an appreciation for the engineering challenges in maintaining conceptual and content relationships in complex information environments

Design Architecture Fundamentals for the Enterprise

Design is commonly understood as an activity of creativity and solutions. Despite the popularity of user-centered design approaches (ergo, Design Thinking and Lean) most design teams are still marginalized as an afterthought to strategic planning. However, developing a practice of Design Architecture can provide the strategic and architectural discipline that positions design teams for greater inclusion in business and product strategy.

Design Architecture fits nicely as a function of the evolving discipline of DesignOps. I offer a series of comprehensive learning modules that explore core models that help to reduce organizational complexity into simple rules, roles, and responsibilities.

  • Team members peer “under the hood” to better understand how to work more effectively, collaborate, and manage scale more effectively
  • Design teams learn to break free from the latest design methodology trends to embrace more sustainable and balanced perspectives
  • Design managers and leaders are advised on the value of design architecture in growing systems of human-digital engagement

Risk, GAP Assessment, and Recommendations

The digital world is in perpetual “startup” mode. This means UI design organizations will spend more time focused on short-term business objectives and aggressive deadlines than planning for scale. As teams grow in size they tend to struggle with organizational structure, and sustainable design and architectural practices.

I help organizations to widen their perspective and adopt methods that are suited for complexity and the enterprise. After evaluation, my recommendations fuse science with practical roadmaps to point design leaders and their teams in the right direction.

I perform extensive reviews using my DSIA-based “value assurance” methodology. Areas of focus include an organization’s approach regarding:

  • Alignment 
  • Planning 
  • Readiness 
  • Process

How to Reach Me